Cejam - Centro De Estudos E Pesquisas "dr. João Amorim"

Good afternoon, my name is Eduardo de Lemos, and I am a very satisfied patient with the work they do here at UBS Sta Margarida, where I live and I am always well received by everyone, from security to the cleaning and reception staff, I am also grateful to God and to all of them and especially the nursing assistant Luciany Rodrigues who takes great care of my wound, thank you very much for the care, may God bless you all.

My name is Romania: I am amazed at the service provided at the Novo Santo Amaro emergency room in the south of São Paulo. How elegant these professionals are. How much humanity, we are treated with kindness and respect, every moment I need to spend in consultation, the service at the beginning, the middle and the end and the same empathy from all the professionals. Congratulations! For everyone's difference!

I went to the women's health section, good service and it was very quick with no delay for care and procedure with an appointment from the entrance reception, good service. I went back to Cejam today and the service was still very good and fast at the reception, I went to the 2nd floor in women's health, very clean, organized, good service and quick procedure, it was also scheduled for 10:00, before 11:00 I was leaving, very good

Disrespectful! I arrived at AMa because Fernanda with a fever of 38.2, a lot of chest pain, dry cough, shortness of breath... After waiting for 2 hours, they told me that mine was reported as green, and I was the last one to attend the day, besides The girl at the triage said that she would only see me if my signs were altered, that is, signs were altered and there was still the possibility of not being seen today, because according to them the service was until 7pm, ok but I arrived at 3pm in the afternoon. With a fever and feeling very bad. I just didn't leave because my legs are weak, and on top of that I have a risk factor of obesity, but of course it wasn't considered. When calling the center several times the phone is answered and hung up.

My experience was not good at all. Because instead of working, I went to AMA before 11 am, as I had COVID symptoms. As I am an Early Childhood Education teacher, I chose to check my health status before entering the classroom. However, my wait took almost six hours to see the doctor. One caveat, I didn't eat, but that's ok, I didn't feel hungry. I lost my sense of taste. What is not okay is the way care is being provided at the health center. Because it is an affront to human dignity. Few doctors to assist. And life goes on, without preserving what the Magna Carta says. My indignation is immense! We need insight to choose who will represent us in the Elections. Don't let yourself be sold for crumbs!!! The result of this sale is disastrous for everyone who uses the health services/UBS Parque Fernanda. I emphasize that I can only talk about this one, but I have heard general complaints about medical care. Here's a tip, users!